The problem manifests itself by not allowing users to increase or decrease the brightness of the connected screen on Windows 10 machines. However, some users upgrading from existing Windows installations are experiencing problems adjusting screen brightness. Users around the world are raving about the company’s most daring platform upgrade ever. But you already knew that, didn’t you? The latest edition of the Windows family has been a resounding success for Microsoft. Microsoft has officially made Windows 10 available as a free update for users of Windows 7 or 8.1, or as a complete new installation if the need arises. Update: Stop getting error messages and slow down your system with our optimization tool. Using Microsoft Basic Display Adapter Software.